Language Line & Sign Language
Language (Translation) Line and British Sign Language (BSL) services are available to our patients during our opening hours.
You may request a face to face translation for clinical needs, a telephone translation or Bristish Sign Language.
You can either book a BSL interpreter by heading to this website https://www.cosign.org.uk/contact-us/ or you can let our reception team know and they will book an appropriate service for you.
Useful websites for you to use:
Hard of hearing/deaf patients
We understand how frustrating it must be trying to lip read somebody who is wearing a mask.
A Paramedic has shared his story - click here to view
We have therefore downloaded a similar application to use for our front-of-house team and clinicians to help you when you come to the surgery.
If there is anything else we can do to improve our service for our hard of hearing/deaf patients, we are always open to your comments and suggestions. Thank you