Noticeboard

  • Need an appointment during the evening or over the weekend? Just ask at reception!
  • Check out our latest practice newsletter - May 2020! Just click here to view. 
  • For regular updates on advice and guidance on COVID-19, give our Facebook page a like/follow. 
  • We are now open on a Saturday morning and Wednesday evening at Broadway Surgery. Click here for more information.
  • Do you require an interpreter or translation services? Just click here to learn more.
  • Ready to take matters into your own hands? Try the new NHS App to check symptoms, get instant advice, book appointments, order prescriptions and more!
  • Ready to quit smoking? click here to get started! 
  • It is important to let us know if your contact details have changed. Click here to update us.
  • Are you new to online access or not even sure where to start? Just contact the surgery and ask to speak with one of our reception team. They can arrange for you to come in to the surgery to show you the basics.
  • Interested in the Couch to 5K challenge? Click here for your week by week description on how to begin!
  • Are you eligible for a shingles vaccination? You can use the eligibility calculator to check.
  • Could you be an organ/blood donor
  • INR testing and dosing at Ingol Health Centre!
  • Visit the following links to book GP appointments & order prescriptions online: NHS AppPatient Access / myGP app.



Drs Stephen White,  Kaiser Chaudhri, Melanie Walsh, Joanne Murray, Nidghtta Anjan, Anitha Rangaswamy & Dr Webster.

Welcome to North Preston Medical Practice

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

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BOOK YOUR FREE FLU JAB!

Don't let the FLU catch you - Yes, it's that time of year again. Every season, influenza does more damage than most people realise. It can affect your child or parent, a friend or family member, a colleague or loved one. 

Who is eligible for the FREE flu jab? 

Click this link to see if you are eligible.

Later in the year, the flu vaccine may be given to people aged 50 to 64 who aren't in any of the groups above. More information will be available later in the autumn.

When are the flu clinics?

Saturday 3rd October - Broadway Surgery (8am-11am)

Wednesday 7th October - Broadway Surgery (6pm-9pm)

Saturday 10th October - Drive-through clinic at Uclan Sports Arena (1pm-5pm)

Wednesday 21st October - Broadway Surgery (6pm-9pm)

Saturday 17th October - Broadway Surgery (8am-11am)

Saturday 31st October - Broadway Surgery (8am-11am)

This year you will be sent a barcode made specifically for you to ensure our flu clinics run smoothly and limit your waiting time. Please do not forget to bring this document with you to your appointment or drive-through time.

Why get your flu jab with your GP surgery?

We offer a setting where we can check your medical records and make sure you get the most suitable vaccine

We can offer protection for those who may be forgetful by reducing the risk of duplication in vaccines being administered

We offer a fast, efficient and friendly flu clinic service with your local surgery team and we have the full emergency equipment and skills should you have an adverse reaction

We can ensure continuity of care for our patients and carers (we know you already)

We have already ordered a flu vaccination for all eligible patients registered with us. We have to do this and assure NHS England we have enough vaccines for everyone. We have to buy the vaccines for you and we can only return limited numbers that go unused, and the rest still have to paid for by the surgery. So unused vaccines take money out of the practice and its services.

We ask that you support your GP surgery and please book your appointment to receive your vaccination with us, YOUR local GP surgery; we have bought your vaccine and want to protect you!

flu jab


FAQ on local restrictions - what you can and can't do in Lancashire (COVID-19)

Click this link to learn more about what you can and can't do in Lancashire due to the new restrictions being put in place. FAQs on local restrictions - COVID-19

COVID-19


COVID-19 testing

Unfortunately we cannot assist you in booking a Covid-19 test and we do not provide Covid-19 testing; this can only be done via the national online booking portal or contact NHS 119 by telephone. We are unable to advise you on whether or not your child or children are safe to return to school; this should be discussed with the school(s) concerned.


School attendance

The Local Medical Committee have advised that it is not a GPs responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.


Covid-secure assurance

We have worked extremely hard to try and limit the risks to patients, staff and visitors to our practices and we are happy to share our risk assessment and Covid-secure certificate with you here.


 Shielding guidance

We understand that the original patient shielding letters which started going out centrally around 7th/8th March just stated that you should shield for 12 weeks. We have therefore updated the letter which now says you must shield 'until 30th June'.

Should you require this letter, please click the link below. 

Updated shielding guidance


North Preston Medical Practice, NHS services and Coronavirus (COVID-19)

We wanted to ensure that our patients had the most up to date information about the practice, NHS services and what has changed during the Pandemic.

We have created a document with the following information

Patient support services
Mental Health teams available to patients
NHS Bereavement Helpline

Radiology requests (Xrays, Ultraounds, MRI/CT scans, Barium swallow etc)
How to get a fit note if you are self isolating
Should you be self isolating?
Local blood clinics
Local Treatment room clinics

HGV Medicals

Click this link to view the document - services during covid-19 document


Appointments and prescriptions in response to COVID-19

We understand that it is a difficult time for everyone, as we adjust to different ways of working. To help us help you we would be grateful if you follow the advice and guidance before ringing or emailing the practice. 

The UK Government has announced unprecedented new measures to protect the public from Coronavirus (COVID-19). We're here to help you stay well in the upcoming weeks and months and keep you updated as the situation evolves. 

How do I order a prescription? - You can order your prescription by telephone, posting your request in to the surgery or order via online access. If you would like to register for online access, please complete this document and return back to the surgery with photo ID or proof of address by email (ingol.broadway@nhs.net) or handing it in at reception. 

I need to see a GP, what should I do? - Our GP appointments are currently triaged by telephone consultation and if the clinician deems is necessary to see you face to face, they will ask you to attend Ingol Health Centre for a face to face appointment.

I need to see a Practice Nurse, what should I do? - If you require a nurse appointment, whether it be for an injection, medication review, cervical screening or Chronic Disease Monitoring, you can book in either at Broadway Surgery or Ingol Health Centre. Just telephone the surgery to arrange an appointment.

For further information on Coronavirus, when to self isolate and when to get tested, click the below trusted links.

NHS 111
NHS Coronavirus
Gov.uk/Coronavirus

We want to thank you all for your continued support and patience during this difficult time.

STAY ALERT


Face Coverings

Due to government guidance on face coverings in a public area, you will now be asked to wear a face covering if you attend the surgery. This is to protect both yourself and our staff. Thank you.

FACE COVERING


Increased Access Services - Preston
(7 Day Access)

The following practices are participating in collaborative working to offer its patients access to appointments outside of normal core hours:

North Preston Medical Practice (Ingol & Broadway)
 St Marys Health Centre
St Fillans Medical Centre
Dr Rama Yerra - Gutteridge Medical Centre
Dr Rashid Ali - Gutteridge Medical Centre
New Hall Lane Surgery
Geoffrey Street Surgery
Briarwood Medical Centre
Lane Ends Surgery
Park View Surgery
Park Medical Practice

Staff at the locality clinics will provide a range of appointments from Practice Nurses who will be available to provide chronic disease reviews, cervical screening and childhood immunisations along with pre-bookable GP and other Health Care Professional appointments. The majority of the Increased Access appointments are held at our Broadway Surgery, Penwortham St Mary's and Briarwood Medical Centre. The appointments are with Locum clinicians including our very own Dr Joanne Murray and Dr Nidghtta Anjan, Sister Janet Melling and our Assistant Practitioners Mrs Aimie Bell and Ms Alicia Grimshaw. 

You can contact the locality clinics on 01772 529200 at the following times:
Monday - Friday (incl. Bank holidays) 18:30-20:00
Saturday 8:00 - 13:00
Sunday 9:00 - 12:00

Please note that once hub availability is full you may be directed to an alternative service. 

Please also be aware that the administrative staff working at the locality surgeries do not have access to patients full medical records and therefore will not be able to answer queries on referrals, prescriptions, test results, private work and entries to medical records. 

If you are looking for a weekend appointment, please contact our reception team who can help arrange this for you.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute and emergency. 


Wednesday evening and Saturday clinics @ Broadway Surgery

Our Nurses hold evening clinics each Wednesday between 18:30 - 21:00 and Saturday mornings between 8:00am - 11:00am at our Broadway Surgery.

The reception team can book you in for your Cervicial Screening, NHS Health Check, Annual & 6 monthly Health reviews, Result review, Carer & Cancer review, Blood Pressure Check and New Patient Check. 

Please contact the surgery to arrange an appointment.

NHS Health Checks video with subtitles from Redmoor Health on Vimeo.


 New Social Media techniques used to boost
Cancer screenings!

Hundreds of practice's across the country have been taught how social media can improve health thanks to the success of one of NHS Digital’s Widening Digital Participation projects. As a practice, we had the opportunity for one of our team members to become a Digital Champion and since received some fantastic results. Head to NHS Digital to hear more about our journey so far.

Find us on Facebook for more information on our latest campaigns, news and local events. 

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Social Media campaign gains national recognition!

Our recent Facebook campaign 'Smear for Smear', which encouraged our patients to attend for their cervical screening, has been lauded by NHS England as an example of how practices can increase awareness through social media.

Our Administration Manager, Danielle who is responsible for all of our digital communications, is featured in the case study video which can be viewed below.


Joint 4th Place!

The NHS has published figures that rank Preston's GP Surgeries based on overall patient experience. The information is available on the NHS GP Patient Survey Website, and is based on responses provided by patients in the annual survey that is sent to more than one million adults who are registered with a GP in England. Click here to see the article. 

4th


We are a Veteran Friendly Practice!

Are you or somebody you know a Veteran? The Armed Forces Covenant is a promise by the nation ensuring that those who serve or who have served in the armed forces and their families, are treated fairly. The Covenant focusses on helping members of the armed forces community have the same access to government and commercial services and products as any other citizen. The following websites may be useful to you:

Veterans Gateway
NHS Armed Forces

NHS Veterans Mental Health Services

NW & GM-Military Veterans Service
RCGP Veteran Friendly Accreditation
Big White Wall
CQC Website
Veteran Aware Acute Trusts
Veterans Orthopaedic Surgery

Veteran practice


Parkrun Practice

In an exciting and innovative initiative, the Royal College of General Practitioners is collaborating with Parkrun UK to promote health and well-being of staff and patients - therefore we are proud to announce that we are now a Parkrun Practice!

What does this mean? The practice will take part in weekly Parkrun's to promote health and well-being for both staff and patients. 
What's a Park Run? It is a 5km run at your local Park (Avenham) every Saturday morning at 9:00am - or there is a 2k Junior run for 4-14yr olds and their families on Sunday Mornings. 
What does it cost me to join? Nothing - it's free! but, you must register before your first run as you'll have to print off a barcode specifically for you - this allows the Parkrun team to upload your results to their website if you wish.  

 So please, come on down and join us for a run, walk or even just to cheer us on. 

If you're interested in seeing how many Practice's are signed up for the Parkrun - Just click here, it's really quite impressive!
PARKRUN


North Preston Pink Ladies 

A HUGE congratulations to Tracy, Danni, Laura, Janet, Ellie, Julie, Joanne and her 2 daughters, Pat, Helen, Shannon & Ruth for completing the Pretty Muddy 5k run for Cancer Research on Saturday 15th June 2019. Check out the pictures below!

If you'd like to help donate, we would be extremely grateful. Just click here


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Dementia Friends Champion 

The Alzheimer's Society are asking people to join in and help those with Dementia by making a difference. A Dementia Friends Champion is a volunteer who encourages others to make a positive difference to people living with dementia in their community. They do this by giving them information about the personal impact of dementia, and what they can do to help. 

To find out more about becoming a Dementia Friends Champion, visit the following website to watch a short video focusing on the experiences of three people living with dementia. 

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Parking at Broadway Surgery & Ingol Health Centre

Broadway Surgery: We have been advised that patients parking on the adjacent car park, which is owned by the businesses occupying 333 Garstang Road (Sole & Beauty, AM1 Hair, Ginger Bistro and Another Boquet), will be issed with a £100 parking ticket, which will be reduced to £60 if paid within 14 days. 

We want to make it clear that we had no influence in this decision, which has been taken by the above named businesses in order to try and protect their private land. Therefore, we are unable to take on any patient complaints regarding tickets that are issued. We would strongly urge patients to park on local residential roads in permissible area. 

Ingol Health Centre: We have a car park on site, however outside the entrance is a bay with double yellow lines, please ensure you do not park here - this will result in a parking ticket from the local Council. 


Care Data Service

The NHS is changing and services are being restructured. These reforms will impact on the way that clinical data are collected, shared and analysed. Under the powers of Health and Social Care ACT 2012 (HSCA), the Health and Social Care Information Centre (HSCIC) can, under certain circumstances, require Personal Confidential Data (PCD) from GP practices without seeking patient consent. One of the first initiatives using these new powers is the care data service. 


Care Quality Commission (CQC) Inspection

Following the improvements that the practice made in order to achieve the rating of 'Good' at our CQC inspection in May 2017, as part of that process the practice was re-inspected on 9th October 2018 and the CQC were delighted to see that we had not only maintained that good work, but they also cited a couple of areas of outstanding practice - our use of I.T. to improve the systems within the practice and also our use of adapted templates within our clinical system.

This is a recognition of all the hard work that the practice team puts in every day to ensure our patients are provided with the service they deserve.

A big "thank you" goes to the 48 patients who completed one of the CQC feedback cards, which were posted into the sealed postbox in reception in the week leading up to the inspection - 44 contained solely positive comments, 4 were mixed and none contained solely negative comments.

Finally, we would also like to thank the members of our PPG Group who were supportive as ever during the inspection.

(Site updated 23/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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